Customer Service Associate- French/Germa
Customer Service Associate- French/German/Polish. Basic Qualifications. •2-3 years’ customer facing experience with excellent communications, adminstration & compliance skills. •Associates Degree (or equivalent work experience. •Fluency in English & French is a requirement. Additional Skills/Preferences. •Experience in Sales Force, SAP, MS Office or with similar contracting systems is an advantage. •Legal/Contracting/Travel & Meetings support experience an advantage. •Demonstrate a strong compliance oriented mindset & help to build a strong compliance culture. •Familiarise with all applicable process documentation & training materials to ensure you operate in a fully compliant manner. •Ensure ownership for all applicable Operational controls for your area. •Actively work with the core team members, internal business partners, external support agencies, and Healthcare Professionals to build effective working relationships. •Demonstrate excellence in all interactions with our internal customers, business partners & external Healthcare Professionals. •Focus on measuring & improving our Healthcare Professional’s experience with the CMS process & teams. •Demonstrate a strong Continuous Improvement oriented approach & help to build a strong Continuous Improvement culture. •Actively work with the core team members & Global/Regional CMS team to drive improvements for processes. Systems: •Experience in Sales Force, SAP P2P module, MS Office. •Experience with Contracting systems an advantage. Interested candidates should forward an up to date CV to email@example.com or call me on 021 4297900. This job originally appeared on RecruitIreland.com.
165 days ago