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View Cache (Job ID 13838426)
Employer Pe Global
Job Title Learning And Development Manager


The primary role of the Learning & Development Operations Manager is to manage a team of approximately 13-15 Learning & Development Associates & Analysts ensuring high performance from the team as well as contributing to the career development of the team members. The primary role of the Learning & Development Operations team is to perform a variety of Learning & Development workflow submission and request activities to provide and maintain accurate, global Learning & Development data for the workforce.

  • Provide thorough ownership of the Learning & Development Operations business processes operated by your team, including but not limited to creating/modifying courses/curriculum and assignment to learning plans.
  • Provide excellent, innovative insights on the Learning & Development Operations processes as well as lead or support projects to continue to evolve and enhance efficiency and effectiveness.
  • Review key Learning & Development Operations metrics to drive excellence in service and continuous improvement.
  • Develop strong relationships with your direct reports to coach and mentor them to deliver individually and as a team while developing professionally.
  • Develop top talent by leading regular succession planning and having robust performance/coaching conversations and ensuring the organization is always fit for purpose.
  • Contribute as key member of the leadership team, responsible for the global learning technology platform, business processes, data integrity and services.
  • Ability to manage and lead diverse teams to high performance and career development
  • Ability to influence and lead change effectively
  • Ability to engage with people of all levels and build enduring relationships based on trust
  • Ability to proactively & effectively analyse & resolve problems, with attention to detail
  • Ability to work in local/regional/global team environment and communicate effectively with internal business partners of all levels & disciplines
  • Demonstrate a strong compliance oriented mindset & help to build a strong compliance culture
  • Familiarise with all applicable process documentation & training materials to ensure you and your team operate in a fully compliant manner
  • Ensure ownership for all applicable Operational controls for your area
  • Actively work with the core team members, the Global Learning Services organization, regional/global Learning & Development contacts & internal business partners to build effective working relationships
  • Demonstrate excellence in all interactions with our internal customers & business partners
  • Focus on measuring & improving our internal customer’s experience
  • Demonstrate a strong Continuous Improvement oriented approach & help to build a strong Continuous Improvement culture
Basic Qualifications

  • 2-3 years of people management experience in HR/Learning & Development Operations team with demonstrated performance management, development, engagement, service level performance measurement and capacity planning experience.
  • Bachelor Degree (or equivalent work experience)
  • Fluency in English
  • Experience working in regulated business is preferable.
Interested candidates should forward an up to date CV to or call me on 021 4297900

This job originally appeared on
Location Cork
Date Added 73 days ago
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