Cache of job #13848357

Employer

Hero Recruitment

Job Title

Cms Analyst - France

Description

Contact: Maureen Ferguson. Email: careers@hero.ie. Telephone: 0860462367. CMS Analyst. Our client, a pharmaceutical company in Cork are currently looking to recruit a CMS Analyst - France for their site. Responsibilities / Requirements. Handling queries and calls. Market oversight for coordination & execution of process. Ownership for issue resolution and escalation as required. Demonstrate business process expertise, both functionally and technically and be prepared to train/lead team in same. Makes decisions that impact own priorities and allocation of time to meet deadlines and workload. Accurate recording of all data to ensure compliance at all times. Reporting for Senior Leadership, Business & Local Affiliates as required including weekly/monthly/quarterly metrics on regional team activities to measure success. Ensures optimal customer satisfaction in all aspects of the process. Develop and maintain strong working relationships with the affiliate and wider organisation. Influence and garner support from stakeholders in implementing process improvements. Provide input and recommendations into possible continuous improvement initiatives to increase efficiency and effectiveness. Continuously looks for ways to improve our service level for our customers /stakeholders. Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for scheduling adjustments for unexpected absences, events, or meeting volume variances. Providing training to the business areas that support the processes. Understand and follow all compliance policies, laws and regulations relevant to the role. Ensure adherence to document retention requirements in line with the company Global Record Retention Schedule and any applicable local legal requirements. Ensure compliance with Transparency reporting requirements. Ensure all operational controls are completed to level required and within agreed timeframe. Integrate compliance into daily activities. Cooperate with investigations, monitoring and audits. Education / Qualifications. University Degree. Fluency in French. Min 2 years customer facing experience. Excellent customer service and strong team building relationship skills. Proven interpersonal and communication skills. Demonstrates good judgment and is solution orientated. Ability to work independently and within a team environment. Strong organizational and multitasking capabilities. Accuracy and attention to detail. Experience of working to tight deadlines with good time management skills. Proficient with Microsoft Office. For further information on this CMS Analyst - France role in Cork please contact Maureen Ferguson on 0860462367 / careers@hero.ie. Check out all our open jobs on our HERO Recruitment website - www.hero.ie. Please Note: HERO Recruitment will not forward your details to any company without your prior approval. This job originally appeared on RecruitIreland.com.

Location

Cork

Date Added

109 days ago

Apply