Customer Coordinator - Nordic
Nordic Customer Coordinator. Cork. Working with a leading multinational company who are actively looking to recruit a Nordic Customer Coordinator who will be responsible for providing an outstanding customer experience to Healthcare Professionals by being a single point of contact (via phone, online or related queries, Post) on all contract related matters and liaising closely with colleagues to resolve any other queries. Duties include: · Collection of information. · Create and edit profiles and on SAP systems. · Generate contracts/agreements. · Review and validate all contracts/agreements for completeness and correctness. · Coordinate contract/agreement signatures. · Administration and scanning of invoices and expenses for payment. · Review and validate all invoices and expenses for accuracy and compliance. · Support meeting planning activities. · Attend briefings and planning discussions. · Post meeting administration and customer service as required. · Regional access support to assist sales reps and meeting owners. · Customer master data changes. · Initiation of Purchase Order process. · Ensure adherence to all document retention requirements. · Responding to phone calls/emails from sales representatives, meeting owners, third parties that support the process, local teams, management, or other business partners; · Investigating, root causing and resolving issues, etc... Skills and qualifications: · Diploma or Secondary education with focus on finance/travel/event administration/healthcare industry. · Fluency in Norwegian or Swedish or Danish is a requirement. · Fluency in English. · Customer focused. · Proficient with Microsoft Office software (Excel, Word, etc…) · Ability to develop good relationships. · Min 2 years customer facing experience. · Hospitality and/or Travel & Meetings experience an advantage. · Legal and/or Contracting support experience an advantage. · Compliance and controls experience an advantage. Please email your CV to email@example.com or call Marie on 021-4847133 to discuss the role in further detail. This job originally appeared on RecruitIreland.com.
101 days ago