Medical Information Customer Experience

Pe Global Healthcare

Cork

PE Global are now recruiting aPE Global are now recruiting a Medical Information Customer Experience and Project Manager in association with our client, an award winning company that offers one of the best benefit andremuneration packages in Ireland. Purpose. The purpose of the Medical Information Customer Experience and Project Manager is to leadthe medical information managers in EU to ensure an exceptional customer experience. Basic Qualifications. Bachelor degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or a related discipline, or relevant equivalent business experience. Business experience such as medical sales representative will also be considered. Demonstrate understanding of evolving technology landscape regarding interaction of HCPs and consumers with medical information. Ability to apply regulatory and compliance guidelines to drug information delivery. Demonstrated high-level end-user computer skills (e.g. databases, word processing, tables and graphics, spreadsheets, presentations/PowerPoint and templates) to analyse and present complex information and data. Excellent process improvement skills to be able to optimize people, budget and information resources to meet business needs. Excellent analytical and problem solving skills; able to translate business issues into tactical implementation and business strategy into delivery. Proactive, analytical and pragmatic approach to problem solving. Use creative and innovative thinking, techniques and tools to business advantage. Excellent written and verbal communication skills. Resource Management skills; able to optimize resources to meet customers expectations and organizational effiencies. Effective telephone communication and computer skills. Experience with entering data into databases. Ability to influence others without direct supervision. Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations. Experience of software packages such as Word, Excel and Outlook. Additional Skills/Preferences. Educational/work background in a health care, medical affairs, clinical development, scientific or medical communications field. Knowledge of customer center or medical information operational experience. Additional EU Languages would be a great advantage. Benefits: Award winning Company. Immediate and Comprehensive VHI medical insurance for you and your family. Strong work/life balance 37.5hrs per week (no weekend or evening work. Life Assurance. Immediate Pension Scheme. Employee Assistance Programme. Employee Recognition Scheme. Live Life Programme. Educational Assistance Scheme. Progression Opportunities. Subsidised Superior Canteen and Complimentary Tea and Coffee. Relocation Package. Subsidised Gym membership. Please contact Aine by email via health@peglobal.net or call 0818 222 018. PE Global work with some of the world’s largest pharmaceutical, medical devices and biotechnology companies with whom we have a high success rate in placing professionals across multiple disciplines and locations. We are renowned for providing highly technical and innovative candidates on behalf of our clients and have successfully established our reputation for excellence and gained an outstanding track record with these clients. Register today to keep your finger on the Job Opportunity Pulse. This job originally appeared on RecruitIreland.com.

2264 days ago