Senior Customer Meeting Service Manager

Hero Recruitment

Cork

Contact: Maureen Ferguson. Email: careers@hero.ie. Telephone: 0860462367. Senior Customer Meeting Service Manager. Our client, a pharmaceutical company in Cork are currently looking to recruit a Senior Manager CMS for their site. Responsibilities. Key Objectives / Deliverables: Develop strong relationships with your direct reporting managers to coach and mentor them to deliver individually as well as through their teams. Develop top talent by leading regular succession planning and having robust performance /coaching conversations and ensuring the organization is always fit for purpose. Lead for results and ensure best practices are in place to achieve the highest standards within daily operations, both in the GBS CMS org and the broader GBS organisation. Understand how external trends can contribute to CMS continuing to serve the business effectively. Lead organizational change within CMS to ensure that the CMS team is always fit for purpose. Actively work in partnership with various cross-functional stakeholders (internally & externally) to maintain effective relationships and ensuring efficient and compliant processes. Analyze and translate data into key strategic inputs and insights to drive decision making. Lead a culture of compliance ensuring this is reinforced continuously within the team. Drive for results and ensure best practices are in place to achieve highest standards within daily operations. Ability to communicate effectively & influence across all levels and disciplines of the organisation. Deliver productivity agenda. Basic Qualifications. Bachelor's degree or higher in Business/Accounting or equivalent, Sales/Marketing or equivalent. 10+ years in management roles with demonstrated knowledge of multinational GBS or equivalent environment. Strong people management/leadership skills with a strategic focus. Experience working in a high productive, fast paced environment. Any European Language an advantage. For further information on this Senior Customer Meeting Service Manager role in Cork please contact Maureen Ferguson on 0860462367/ careers@hero.ie. Check out all our open jobs on our HERO Recruitment website – www.hero.ie. Please Note: HERO Recruitment will not forward your details to any company without your prior approval. This job originally appeared on RecruitIreland.com.

2252 days ago