Italian Customer Service Rep

Marriott Vacation Club International

Cork

Communications & Customer Relations Representative – Italian & English Speaking Marriott Vacations Worldwide Marriott Vacations Worldwide offers part-time and full-time careers around the globe. With more than 60 resorts worldwide and brands such as Marriott Vacation Club®, The Ritz-Carlton Destination Club® and Grand Residences by Marriott, you'll find the right opportunity for you. SUMMARY. Provide excellent customer service to the Marriott Vacation Club owners. CANDIDATE REQUIREMENTS. Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows: Fluency in English and Italian is required. An out-going people-oriented personality which conveys pride in working for Marriott Vacation Club, demonstrated by a willingness to assist and to go the extra mile. Ability to function in a fast-paced environment handling multiple priorities simultaneously. To be able to deal with situations of a dynamic nature; to be able to modify plans, actions and decisions in light of changing situations and circumstances. Perform all tasks and any other tasks as required by management in a timely manner ensuring all deadlines are met. Comply with MVC policies and procedures. To be able to clearly express oneself through oral means; to properly use such technical factors as grammar, vocabulary, eye contact, and voice inflation. Ability to apply common sense understanding to carry out detailed, involved instructions; to deal with problems involving several concrete variables in a form standardised situation. Maintain computer systems knowledge. Work with all MVC colleagues as a team, supporting the needs within that team and those of the business at all times. Be proactive and have a flexible approach to work, meeting the needs of the team and business at all times. Be a team player and an excellent communicator. Be able to demonstrate excellent letter writing skills using a high standard of English. Be assertive when the situation requires it. Excellent organisational skills in order to manage multiple task priorities simultaneously. Goal oriented, self-motivated. Be able to demonstrate a high level of accuracy. To maintain confidentiality regarding all business matters. To take a proactive approach to customer service. To maintain a working knowledge of all Marriott Vacation Club product lines. Be able to liaise effectively with all levels of clientele and levels of the organisation. Benefits 23 day’s vacation per annum as well as up to 4 additional days of vacation for years of service Career Progression Associate Marriott Vacation Club Discount Life Assurance from first day of hire Group Personal Pension Plan Break Room Study Leave Private Health Care Local Business Discounts Familiarization Trips Introduce a friend and receive a bonus "Marriott Vacations Worldwide is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.” This job originally appeared on RecruitIreland.com.

2167 days ago