Cache of job #13897456

Job Title

Technical Support Specialist

Employer

Careerwise Recruitment

Location

Cork

Description

A Technical Support Specialist is required by CareerWise Recruitment for our West Cork based manufacturing client.Please contact Diarmuid Buckley for more information. THE ROLE: * Provide first line telephone technical support to customers and team members. * Ensure customer issues are dealt with in a professional and timely manner. * Ensure technical queries follow established escalation procedures to resolution. * Maintain records and prepare service reports for management as required. * Develop standards and procedures to improve overall customer service. * Maintain an in-depth working knowledge of the company's products and processes. REQUIREMENTS: * Technical electro mechanical aptitude - ideally with knowledge of heating systems / renewable energy solutions etc. * Third level or craft qualification in an Engineering discipline preferred. * Good ITsystems and organisational ability. * Has excellent communication and technical problem-solving skills. * Prior experience working in a technical support / Customer services role. Please call Diarmuid Buckley today for further information on 021- 4355432 or email: dbuckley@careerwise.ie. CareerWise Recruitment (In Search of Excellence. Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent. Please call Diarmuid Buckley today for further information on 021- 4355432 or email: dbuckley@careerwise.ie. This job originally appeared on RecruitIreland.com.

Date Added

2142 days ago

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