Cache of job #13960682

Job Title

Multilingual Client Meeting Specialists

Employer

Sigmar Recruitment

Location

Cork

Description

Responsibilities: The primary role of the CMS Associate is to provide excellent contracting and payment support to the external Healthcare Professionals as well as the internal affiliate business partners in the local meetings teamincluding Sales Reps, Meeting Owners, Meeting Planning Companies & Compliance. Be seen as a "go-to" information resource for Contracting to Pay queries both from external Healthcare Professionals and internal business partners. Provide excellent customer experience through the end to end coordination & execution of the Contract to Pay process in a compliant manner. This includes the pre-contracting data management for the Healthcare Professionals. Ensure efficient and effective issue resolution across the Contract to Pay process including the pre-contract data management aspects. Ensure adherence to Anti-Corruption requirements when interacting with and engaging Healthcare Professionals. Ensure data compliance with Transparency reporting requirements. Monitor daily operational dashboard to ensure compliance with pre-defined SLAs. Support global/regional CMS projects with the focus on the Contract to Pay process & pre-contracting data management. Support the overall CMS team by demonstrating flexibility in providing cover for team members and training of new team members. Experience in SalesForce, SAP P2P module, MS Office. Experience with contracting systems an advantage. Basic Qualification: 2-3 years' customer facing experience with excellent communications & compliance skills. Legal/Contracting/Travel & Meetings support experience an advantage. Fluency in EnglishFluency in English (with another European language is desirable. Associates Degree/Diploma (or equivalent work experience. Additional Skills/Preferences. Ability to handle complexity and utilize analytical skills, with attention to detail. Ability to proactively & effectively analyse & resolve problems. Ability to effectively prioritize and complete key tasks and deliverables. Able to respond flexibly and empathetically to customer needs, managing their expectations effectively. Ability to work in local/regional/global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external BPO/Meeting Planning company team members. Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website. This job originally appeared on RecruitIreland.com.

Date Added

1967 days ago

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