IT Site Services Lead

COLLINS MCNICHOLAS RECRUITMENT

CORK

Overview of Main Responsibilities (full job description available on request): Manage failures in services on the operational level, focused on ensuring that the user has access to the appropriate services to support the business functions. Coordinate and monitor day-to-day activities to meet agreed Service Offering Definition metrics of the assigned grouping of service offerings. Responsible for execution of service and project delivery in alignment with global, regional & local plans, provide coordination and guidance to the local team. Ensure service delivery within budget and on time. What the ideal candidate looks like: Degree qualification in IT/IS or other relevant subject. 5 years experience in a similar role. Broad knowledge of IT Service Support. Knowledge of call management systems ININ / I3 / Caas. What you will get in return: Competitive Salary (depending on experience. For a confidential discussion and more information on the role, please contact Aideen Kehoe. aideen.kehoe@collinsmcnicholas.ie. (021) 4911061. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs!.

1436 days ago