Cache of job #14130789

Job Title

German L2

Employer

Sigmar Recruitment

Location

Cork

Description

German - Tech Support Eng. Remote. Working with a leading cybersecurity company who are looking to recruit 5 German Technical Support Engineers to join their team. The successful candidates must have Network Security experience and have IT certifications. He/she will deliver support experience to their customers and partners. Duties include: • Resolving customers’ product issues via phone, email and chat. • Build a strong and demonstrable knowledge of their products. • Solve problems and deliver a top-quality support experience to their customers. • Collaborate with the next tier of Support and other departments. • Perform technical training and presentations of software and processes. • Create online help content to document helpful solutions for their customers. Skills and experience required: • 3 years+ experience supporting customers via phone & email within an IT environment. • Fluent English and business level German language skills required. • Demonstrable knowledge of fundamentals of networking and systems principles. • Experience in troubleshooting protocols. • Professional certifications desirable. Excellent Salary and Benefits on offer. Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4847133 to discuss the role in further detail.

Date Added

15 days ago

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