Italian Customer Support

Sigmar Recruitment

Cork

Italian Customer Service - Cork. Working with a well established Cork based company who are the leading specialist supplier of products and services for site safety, controlled environments, security and healthcare environments, who are looking to recruit an Italian Customer Service Representative. The successful candidate will be responsible for delivering positive customer experiences through managing the quotations, ordering and sales process for their Italian customers. Duties. • Processing of quotation, orders and sales in effective manner. • Resolves product or service issues and offering solutions to the customer. • Maintain customer records by updating account information. • Must be organised and comfortable with maintenance of key information on all accounts and prospects. • Working closely with internal stakeholders to ensure a smooth customer experience for the. • customer. • Effectively managing a customer base and accurately report progress through their CRM. • system. Skills/Experience required: • Fluent Italian and English. • Highend customer service and order processing experience in a fast-paced environment. • Take ownership of customers issues and follow problems through to resolution. • Proven track record in achieving targets within specific deadlines. • Previous experience in the use of a CRM system. Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4847133 to discuss the role in further detail.

1190 days ago