IT Support Technician
FLEXTRONICS
Cork
IT Support Technician – Kilbarry Industrial Estate, Dublin Hill, Cork. General Purpose: Responsible for installing and supporting desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets. Principle Accountabilities: Performs the installation, repair, and preventative maintenance of personal computer and related systems. Assists in determining suitable software to meet user requirements. Manage required supplies for printers (not to include paper. Install software, patches, updates on desktops, laptops and personal devices. Keep accurate tracking of all assets supported by Deskside. Maintains PC assets in both a physical and logical manner and maintain its accurate tracking. Provide 1st line technical support for end-users computers hardware and software, printers and its network connectivity. Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-users computers. Assist Network Administrator/Analyst to troubleshoot end-users network-related issues. Interacts with vendors to facilitate repairs of hardware, i.e. printers, laptops and desktops. Performs image builds for use on all desktop and laptops. Performs other duties as assigned. Education: Candidates must be enrolled in a technical course. Knowledge/Skills/ Abilities: General knowledge of PC architecture (hardware and software. Exposure to Windows Operating systems. Knowledge of ghosting/imaging processes used for disk duplication into standard environments. Adherence to prescribed helpdesk procedures. Troubleshooting and problem-solving skills. Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates in organization. Candidates must be eligible to work in Ireland. Please email cover letter and CV to Cliodhna.byrne@flex.com by 12th March 2021 COB. Flex Recruitment Notice: https://flex.com/careers/recruitment-notice-english .
1155 days ago