Reservations Supervisor 4* Hotel Cork City
Richard Lynch Consulting.
We are recruiting experienced Reservations Supervisor / Assistant Manager for a 4* Hotel in Cork City. Key Responsibilities Include: · To manage the daily operations and efficient running of the Reservations Department. · Provide support to the Reservations manager assisting them to achieve budget and achieve overall departmental objectives. · To drive the team to achieve goals - managing Reservatiosn for Guest Bedrooms and also for meeting and Events facilities, boardrooms, etc. · To demonstrate an in-depth knowledge and understanding of Hotel systems to include and not limited to Hotsoft PMS and IDeaS RMS. · To ensure all administrative procedures are completed accurately and in accordance with the departmental and Hotel guidelines. · To ensure Guests’ profiles are updated and merged regularly according to the Company SOP’s. · To ensure accurate, up to date contract information, rate agreements, data input into Hotsoft, for both existing and new clients. · To ensure that all accounting procedures are adhered to in conjunction with the Finance Department. · To ensure all free sale and inventory are being keep up to date with either the help of closeout charts or relevant website. · To ensure that all FIT bookings are dealt with, following the correct procedure, rate codes and proper profile selection. · To make sure all websites are checked daily with correct rate strategy. · To update process, generate and distribute daily weekly and monthly reservation reports. The Experience & Qualifications required as Reservations Supervisor are: 2/3 years previous experience working as Reservations Agent or Assistant Manager for 4-5* hotel is preferable. Knowledge of Hotsoft PMS and IdeaS RMS advantageous. For full details please contact Richard at 086-8333677...forward current CV with Reference details to Richard@rlconsult.com in WORD Format...view www.rlconsult.com .
31 days ago