Customer Support - IT
Support Reps x 5 – IT. Cork. Working with a global IT company who are actively looking to recruit 5 Technical Support Reps to join their expanding team. They are looking for fast learners with excellent customer service skills and an interest in providing top-notch technical support. Duties include: • Provide industry leading customer service. • Respond to customer inquiries in a timely manner. • Conduct remote sessions to assist customers with the troubleshooting and configuration of supported platforms. • Work with internal business partners to provide timely resolution of non-technical issues. Skills/Experience: • Degree required or 4+ years of experience in a customer-service role. • MS proficient and an keen interest in IT such as Networking, SQL, and storage devices a plus! • High-end Communication skills – written and verbal. Please email your CV to firstname.lastname@example.org or call Marie on 021-4847133 to discuss the role in further detail.
44 days ago