Medical Appointments Administrator
Cognate Health
Cork
Cognate Health Ltd. is a premier nationwide provider of Occupational Health and Wellness Solutions. Our Network extends throughout Ireland and we provide Occupational Health Services to clients across a broad range of sectors. We are currently recruiting for full time role as a Medical Appointments Administrator to be part of our busy central appointments team. Main job duties: Provide administrative support to the national network of OH Physicians in terms of appointments and reports. Responsible for appointments set up and follow up as needed for all network OH clinics. Compile reports within agreed turnaround time for each clinic for Cognate Health Ltd. network activity and follow up on reports as necessary. Typing of medical letters/reports and checking the quality of the reports before they go the OH Physicians Checking wording format and content of reports and ensuring consistency with same. Check and respond to all e-mails within agreed timeframe. Provide administrative support to Cognate Health Ltd’s clinical staff. Manage reception area when necessary. Answer phone calls and close out queries/questions/actions as efficiently and effectively as possible. Skills and Qualifications: At least 3 years in a Medical Administration role. Touch/Dictaphone typing skills are essential combined with IT skills. A high level of expertise in MS office (Word, Excel and Outlook) is required for this role. Good attention to detail and able to work in a busy environment. Knowledge of medical terminology to accurately type out medical reports and other documents. Applicants must have excellent communication skills along with a strong command of the English language, grammar, and punctuation. Highly organised with an ability to multitask and prioritise tasks. Ability to identify and solve problems in a timely manner, gathering and analysing information skilfully, developing alternate solutions. Conducts self with professionalism and in a tactful manner, treating others with respect and consideration. A team player willing to support colleagues to ensure the highest standards of customer service delivery.
951 days ago