The Opportunity Due to our continued success, we now have an exciting opportunity for a hardworking Key Account Manager to develop relationships and deliver a best-in-class service to our corporate clients. In this role you will build key customer relationships, support the sales managers by identifying opportunities and have a passion for sales, business development and customer service. This is an office-based role with flexibility for remote working from time to time. Ranked as one of Ireland’s best workplaces, by Great Place to Work. We offer ambitious candidates a fast paced and challenging work environment, with the opportunity to grow your career. Your New Key Responsibilities Supporting the Business Development Managers and clients through all stages of the sales cycle (processing to installation) Responsible for driving customer relationships to further develop opportunities while ensuring a consistent experience for the customer. During customer interactions, offer industry insights, market intelligence and, internal observations of the customer’s business that advances their priorities and open new opportunities. Adhere to monthly/quarterly accountability requirements and plan to achieve targets set. Ensure that all levels of engagement positively contribute to the customer and to drive customer satisfaction. Develop strong working relationships with key stakeholders to ensure corporate strategies are fulfilled by collaborating with sales managers, operational team and, finance. Analyse existing and new business opportunities. Supporting key clients in the day-to-day utility management of their portfolios. Necessary Skills and Experience Experience in a customer-facing role with an emphasis on business development. Experienced in handling various stages of the sales cycle with a strong focus on after-sales care. Highly motivated with demonstrated experience of achieving targets. Customer focused and experienced in building positive relationships and influencing decision makers to improve revenue and retention. Problem solving by working through issues and offering solutions to clients. Ability to work collaboratively in a team environment. Strong communication skills Good attention to detail along with the ability to multitask. Confident dealing with senior level internal and external stakeholders. Ability to work at speed and under pressure. Desirable Skills and Experience Good experience in Excel. Knowledge of the Irish utility marketplace, advantage. Previous experience in a B2B sales environment. The Company Prepay Power is the market leader for Pay-As-You-Go electricity and gas in Ireland. We disrupted the energy market in 2011 with one purpose in mind: ‘To give people total control and complete transparency over their electricity costs.’ Over 160,000 customers have already switched to Prepay Power (and we’re still growing!). In a market dominated by semi-states and subsidiaries to large energy multinationals, we are Irish-owned and independent. Our service empowers customers to take control of their energy costs. Rather than the traditional market model of short-term discounts with significant terms attached, we help customers achieve long term savings on the electricity, gas and broadband that they use, which counts on every bill. Our approach is different, and customer driven. We pride ourselves on providing customers with an excellent level of service in an operationally efficient manner. .
75 days ago