Customer Success Engineer
Title: Customer Success Engineer. Location: Cork, Munster, IE, T23 PPT8 IE. Requisition ID: 104516. About NetApp. We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO. Job Summary. Responsible for translating the client’s business requirements into specific systems, applications, or process designs for very large complex technology solutions and integrating architecture. Acts as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities. Job Requirements. Actively help customers deploy highly complex post-sales software architectures, installations, and integrations. Onsite and remote subject matter expert with NetApp, IT infrastructure, applications, and Cloud services. Understand and translate customer business requirements into technical solutions. Provide detailed project planning, design, implementation, and final “As-Built” documentation. Driving Application Architecture, Workload requirements & deployment timelines especially in a CI/CD development methodology would be key. Follow appropriate escalation guidelines, as required, during customer engagements. Ensures all assigned work tasks are completed in an effective and efficient manner Assigned as “Technical Lead” and mentor on teams deploying large, complex, and strategic projects. Education. 5 + years of experience is preferred. Senior level position for industry experts with excellent technology and consulting skills possessing extensive professional field experience. A Bachelor of Science Degree in Computer Science, Electrical Engineering; or related field is required. Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp Cloud products and services is required. Specialized knowledge in breadth and/or depth. Excellent verbal and written communications skills. Strong experience with Cluster Data ONTAP and Cloud Volumes ONTAP (CVO) is required. Certifications with AWS, Google Cloud, and/or Microsoft Azure desired. Did you know… Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us. .
39 days ago